At Durawares (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and protect your data when you visit or shop on our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about orders, inquiries, or support requests
  • Improve our website, products, and services
  • Send updates or promotional messages (only if you opt in)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Payment processors
  • Shipping and logistics partners
  • IT and website service providers
  • Legal authorities when required by law

All partners are required to keep your information secure and confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications
  • Request a copy of your data

To exercise your rights, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

7. Contact Us

If you have any questions about this Privacy Notice, please contact us:

Email: work@durawares.com
WhatsApp: +86 136 8237 1367
Address:
No. 25, Yangmei Road, Yangmei Community,
Banqiao Subdistrict, Longgang District, Shenzhen, China