Welcome to Durawares (“we”, “our”, “us”). By accessing or using our website and purchasing from our online store, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Durawares, a China-based goods supplier offering retail and wholesale products, including clothing, cups & bottles, electronics, household goods, pet ware, sports & outdoor products, and more.

We reserve the right to update, change, or replace any part of these Terms at any time.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country or region
  • You have the legal capacity to enter into binding agreements

3. Products & Services

  • Product descriptions and images are provided for reference only.
  • Colors, sizes, and appearance may vary slightly due to screen settings or manufacturing differences.
  • We reserve the right to discontinue or modify products without prior notice.

4. Pricing & Payment

  • All prices are listed in [currency] unless otherwise stated.
  • Prices may change without notice.
  • Payments must be completed at checkout using our accepted payment methods.
  • Payment processing is handled securely by third-party providers.

5. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to stock availability, pricing errors, or suspected fraud.
  • Order confirmation emails do not constitute final acceptance.

6. Shipping & Delivery

  • Shipping times are estimates and may vary due to customs, logistics, or external factors.
  • We are not responsible for delays caused by carriers, customs clearance, or force majeure events.
  • Customers are responsible for providing accurate shipping information.

7. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer unless otherwise stated.

8. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.
  • Products must be unused and in original condition unless defective or damaged.
  • Refund processing times may vary depending on payment method.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Durawares or its licensors and may not be used without written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Submit false or misleading information
  • Attempt to interfere with website security or functionality

11. Limitation of Liability

To the fullest extent permitted by law, Durawares shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

12. Indemnification

You agree to indemnify and hold Durawares harmless from any claims, damages, or expenses resulting from your violation of these Terms.

13. Third-Party Services

We may provide access to third-party tools or services. We are not responsible for their content, accuracy, or practices.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles.

15. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Email: work@durawares.com
WhatsApp: +86 136 8237 1367

Address:
No. 25, Yangmei Road,
Yangmei Community, Banqiao Subdistrict,
Longgang District, Shenzhen, China